[Editor’s Note: OK, yes, this is a pretty large -- albeit hilarious -- mistake. From bringing mistresses into restaurants to stealing anything that's not nailed down, these are the curveballs—and customers—they'll never forget. "These girls walked in and asked for a table for four. I was seething as she said we should have had some form of portable walls so diners would not have to watch 'that sort of thing.' I helped open, so I know they didn't put out brunch menus. Perhaps it was a social blunder, an obnoxious customer, a waiter or waitress with an attitude, a temperamental chef, an embarrassing faux pas, or a food or beverage incident. Submissions are always welcome! Farva was seething. MerelyOblivious had an extremely oblivious customer. The American Express 2017 Customer Service Barometer found that Americans tell an average of fifteen people about a poor service experience – meaning good restaurant customer service is key. There's more. We've all had those dining experiences when things went dreadfully wrong. I had too much to do to argue, so we watched them huff out, never to be seen again. It's not a big deal since we're a restaurant that is essentially just for serving children. As always, these are real e-mails from real readers. In fact, there's a whole website devoted to … Let's just say - we underestimated just how bad, bad jobs can get. 1. These stories from Reddit users prove that working in retail, the food industry or customer service is a hard job-especially when you have to deal with customers as crazy as these. I used to deliver pizzas for Dominos; Once, a religious convention (Southern Baptist) was in town, and they were staying at the local Hilton, across the street from the convention center. I used to work at TGIF as a bus boy and there was this huge group of about 20 people. Behind the dumpsters. 102 Employees Share Their Worst Client Stories And Some Of Them Will Infuriate You . McDonalds has two stories in this year’s list. The little kid was screaming, but the parents are not doing anything at all. And 88% of consumers trust online reviews as much as personal recommendations. After a few minutes our server set our plates in front of us, did the usual "anything else?" After all, it’s not every day you get to see the grubby truth behind the glamorous holiday photos that your friends post on Facebook. I keep trying to sneak away to call the cops without making a scene, but this girl is screaming her order at me and Clarence keeps edging closer and closer to her. I worked as a busgirl in a restaurant and frequently got hit on by older male customers. Archived. I was getting mocking laughs from co-workers. Here are 13 jaw-dropping tales from servers on the worst interactions they've ever had with customers: "If you feed me white wine, I will die." I pointed it out to him and he started yelling at me that it wasn't there. Fran's Restaurant and Bar - Toronto, Ontario: “Awful! 8 stories of bad customer service. “You don't define your brand. This week, we have our old standby: horrible, horrible customers. Don't let this be your restaurant. "My manager said that they couldn't do it, and they were pretty pissed, but they didn't even bother trying to clean it or anything and left.". "I waited on this woman who carried a Bible around with her everywhere and was a general psychopath. She would pee in the booths after drinking literally 15 cups of coffee, scream at waitresses, scream at her reflection in the mirror, scream at the plants - you name it. A co-worker who was running food orders leaned over to me and said, 'Oh man, get ready. Welcome back to Off the Menu, where we bring you the best and strangest food stories from my email inbox.This week, we have our old standby: horrible, horrible customers. "I've seen a lot of f*cked up sh*t waitressing, but that was the only time I was left speechless. Clarence is a public masturbator. It’s downright terrible when you’re dealing with … No help. "It was a table of four, old mom and dad and their two adult kids. "A couple of months later on another Sunday rush, I'm running food orders and I see Mr. 'Whites Only' Guy walking up with a fistful of forks and knives. In a recent AskReddit thread, restaurant workers got the chance to vent about customers like these, and though INSIDER can't independently verify these any of these anecdotes, the stories do not disappoint. ByMarshall Astor Welcome back to Off The Menu, where we bring you the best and strangest food stories from my email inbox. "This particular Sunday I was stationed at the cash registers. "I was working at a restaurant, but I wasn't the server in this case. For instance: “When the waitress asked if I wanted my pizza cut into four or eight slices, I said, ‘Four. 10 The government agency whose customer service is the worst in decades Not even the U.S. government is immune to poor customer service. [Editor’s Note: Customers like this became less amusing and more abjectly horrifying starting about two months ago. Restaurant staff have seen it all. "Now, one of my co-workers was… tough to get along with. A powerful way to to make your restaurant shine is to focus on customer service. This week, we’re back to one of the classics: terrible restaurant customers and the eateries they maliciously haunt. We had a packed house and were running around like crazy when one of the waitresses called me over to her table. -- Ken Carlyle. ), we bring you stories of the worst restaurant customers ever. List RulesVote up the most unbelievable behavior from restaurant patrons on this list. 8 min) so he gets angry. Ten Best Customer Service Experiences of 2018. In fact, I purchased the domain name, ‘Customer Hall of Shame,’ as well as, ‘Customer Hall of Fame.’ Here is a small sample of the responses I received after requesting ‘war stories’ from real people with real experience dealing with the public. There is this restaurant in the city center where I have been a few times, it is a bit on the more expensive side but the food and service used to be good. 17 Server Horror Stories That'll Make You Want To Quit Your Job. I can't think why.] -- Casey Hollister [Editor’s Note: Farva’s just unhappy the meal wasn’t at Shenanigans.]. This wasn't the restaurant's fault, but it was the worst dining experience my husband and I have every had. "They were immediately huffy. We wanted to roll him, but he was pretty quick.". Namely, chicken. In fact, he could have easily served as the understudy for Farva from Super Troopers. The time at a country club where a 13-year-old boy snapped his fingers and said "clean it up" like I was a slave after he and his friend had thrown cupcakes with a ton of icing around during a food fight that I wasn't allowed to stop. In fact, there's a whole website devoted to … As always, these are real e-mails from real readers. Just grind some sugar 102 Employees Share Their Worst Client Stories And Some Of Them Will Infuriate You . We need to keep the (REDACTED RACIAL SLUR) down. These stories are not about those servers. I’ll get right on that. Bad, bad, bad I won’t be back,” Fabi D. writes. That's not how this works! "As I walked to the kitchen to take a time out, a fat b*tch from one of the tables nearby stopped me and started complaining that it put her off her meal and ruined her night out. Please email WilyUbertrout@gmail.com with "Off the Menu" in the subject line (or you can find me on Twitter @EyePatchGuy). “The restaurant is pretty and the service good. Of course assuming he'd checked his wallet, I panicked for a second and checked my apron and the machine to see if it was there, but no luck. 2018 was a year of unpleasant extremes in customer interactions. That seemed to satisfy him and he walked away. speech, and left. Damn, I felt so bad for her.". I said something to the effect of, 'Good Lord, tell me about it.' This week, in a special extended edition (seven stories! I could not go a week without seeing him jacking off somewhere. I really had no idea what to expect and wondered what he was going to say. ... My young nose started to bleed, rapidly dripping into the white milk at the fancy restaurant. He also had a short fuse and was a loud man. Went to a restaurant on my birthday. Hello, and welcome back to Off The Menu, where we explore the craziest stories about food from my email inbox. I think my parting words were something along the lines of, 'Your f*cking night was ruined? -- Katie Simmons. I reminded them it had been a historic blizzard and there *might* have been a place or two open down in the Atlas District (about 12 blocks away), but none of the bar friends we'd talked to were at full kitchen capacity either, so it was a gamble on their part. Food is beyond bad, service is beyond terrible and they served us dirty water. These Restaurant Workers Just Called Out The Worst Customers EVER On Reddit Meghan De Maria Many people who've worked in the retail and food-service industries have horror stories to … Then I'm blinded by her private parts, have to pull up her underwear from around her ankles, and wake her up. Submitted by Randi O'Malley Smith (Facebook). Pinkham / December 1, 2020 / Endings , Featured / 24 Comments Hello, and welcome back to Off The Menu, where we explore the craziest stories about food from my email inbox. Was screaming, but in the service there, but he was particularly short with those the! 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